Patient Triage 

On the Day Acute Illnesses

• No queing in a phone line

• Responses within 2 working days

• No account set up needed

• Medical Issues

  • simply complete 5 questions with option of uploaded photos

• Administration Queries

  • Fit Note (Sick)

  • Doctors Letters

  • Referral questions

***This service is open Monday to Friday from 8am**  

Please note: The Triage system will CLOSE as soon as capacity is reached to be able to safely offer you treatment.

(excluding Bank Holidays)

 Click on the Patient Triage Form button (to your right) 

Patients who require to be seen urgently can call between 08.00 and 15.00 by selecting option 1.  Your call will be be care navigated to the service that is most approriate to your needs.  They will need a brief description of your symptoms for the duty team who will call you back; this is called triage.

The Triage Team will prioritise work and will contact you no later than 2 working days.  If you are unable to wait and feel it is urgent then to ring 111 for advice.

Please make sure you are available for a call back if you need urgent attention.  

We will contact everyone who feels that they have an urgent problem on the same day.

Patients who require to be seen urgently can call between 08.00 and 15.00 by selecting option 1.  Your call will be be care navigated to the service that is most approriate to your needs.  They will need a brief description of your symptoms for the duty team who will call you back; this is called triage.

The Triage Team will prioritise work and will contact you no later than 2 working days.  If you are unable to wait and feel it is urgent then to ring 111 for advice.

Please make sure you are available for a call back if you need urgent attention.  

We will contact everyone who feels that they have an urgent problem on the same day.